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Deltalink older than 30 days is not supported

  • 2 April 2024
  • 2 replies
  • 21 views

Currently, I am facing an issue related to AAD synchronization with K2 Five 5.7 New Identity Service. I have run this once, and it has succeeded. But when I tried to run a couple times, I failed. It said,

Message: DeltaLink older than 30 days is not supported.
Inner error:
AdditionalData:
        date: 2024-04-02T06:40:29
        request-id: 44057e04-6990-4914-856c-49a4d8fbf539
        client-request-id: 7a36b868-2c55-438a-868b-0c4a6c52e63a

I tried to look for a workaround and found https://medium.com/k2-dev-en/k2-and-aad-sync-error-deltalink-older-than-30-days-8c4efff6bd77, but the issue still occurred.

Has anyone faced the issue like I did? Need your advice on this.

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Best answer by Deon 2 April 2024, 09:36

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Hi @blackfantasy,

 

First you need to get the Provider Instance ID for the AAD provider:

Use these two queries to get the correct Provider Instance ID:

SELECT * FROM [SyncEngine].[Provider]
+++ SELECT * FROM [SyncEngine].[ProviderInstance]

 

Then run this query:

UPDATE [SyncEngine].[ProviderInstance] SET [SyncState] = NULL
WHERE Enabled=1 AND ID = {{YOUR PROVIDE INSTANCE ID FROM +++}}

Hi @Deon,

Thank you for the solution. Now it can sync again.

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