Issue Description
When you configure a mail event in a Workflow and select “Originator” from the recipient dropdown, an error will occur due to the FQN is used instead of the mail address. This also occurs if you use Originator for the CC and BCC recipient.
Resolution
The fix is available in:
- Nintex Automation (5.7) Fix Pack 12.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.
Considerations
In order for this fix to apply you will need to create a new Workflow as it will not work on existing Workflows.
