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Hi, I am having issue with getting user Activity Instant ID. I  have 3 environment. DEV and QA are fine and I can get the Activity Instant ID but in Production, I can not. Can somebody help me with this? This is very frustrating. Why the it works on the Dev and QA but not PROD? I did not change anything when I deployed to PROD. 

Chhai

Hello  @Chhai ,


 


Please kindly review the content below:


 


Activity Instance Destination SO Not Returning Data


https://community.k2.com/t5/K2-blackpearl-Articles/Activity-Instance-Destination-SO-Not-Returning-Data/ta-p/95288


 


Process Instance and Activity Destination Instance not shown


https://community.k2.com/t5/K2-Blackpearl-Forum-Posts/Process-Instance-and-Activity-Destination-Instance-not-shown/td-p/110877


 


How to get the user who actioned the user task?


https://community.k2.com/t5/K2-Blackpearl-Forum-Posts/How-to-get-the-user-who-actioned-the-user-task/td-p/53443


 


 


Activity Instance Destination Smartobject Not Returning Data


https://community.k2.com/t5/K2-Blackpearl-Forum-Posts/Activity-Instance-Destination-Smartobject-Not-Returning-Data/td-p/94996


 


I hope this helps a great deal.


 


 


Thank you for the suggestion solution but it still does not work for me. Some users I can get back the Instant Activity ID some does not have any value. So it is very difficult for me to know which user will have Activity ID which user does not. I already give K2service an admin role. 


Hi Chhai,


 


Have you tried to test if this is returning any result if you use Smartobject Services tester ? If it doesnt is there any error shown ?


 


The SmartObject Service Tester.exe can be fount at 


C:Program FilesK2Bin 


 


Should you feel that this post is of use and or an accurate solution to the raised question, I kindly encourage you to mark it as such
using the 'Mark as Solution', 'Kudo' andor ‘Me Too’ options.


 


Cheers,
Kate


 


K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member.


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