Actioning the workitem through a hyperlink in email | Community

Hi All,

I have a requirement where user would like to action a workitem through a hyperlink in their task email. For example, the email will have two hyperlink's Approve and Reject. On clicking Approve, user expects the task to be approved and on clicking Reject, the workitem should get rejected.

Is it possible to implement this?

Regards,

Madhu

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Hi madhu_hari

This question has been asked before See the following link below for more infomation.

https://community.k2.com/t5/K2-Five/approval-workflow-smart-actions-not-appearing-as-a-link-working/td-p/104755

Regards

Elvis

Hi @madhu_hari;

Are you on 4.7 or prior ,,,please drill into this doc regarding the howTos based on your requirement(http://old.k2underground.com/blogs/johnny/archive/2012/01/19/k2-4-5-tip-of-the-day-getting-the-workitem-urls-to-work-with-escalations-activity-escalations-vs-event-escalations.aspx)

---http://old.k2underground.com/blogs/blacktop/archive/2009/04/29/how-to-send-escalation-email-to-only-those-destination-users-who-have-not-completed-a-task.aspx

and community related thread(https://community.k2.com/t5/K2-Appit-Forum-Posts/How-to-get-last-actioned-user-on-task-when-approving-through/td-p/94261).

I recomment you to consider an upgrade to k2 Five, if you still behind and take advantage of new advanced features.

Regards;

Widson.

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