Can't Customize my K2 Custom Workspace Anymore

  • 14 March 2023
  • 2 replies

Badge +1

This used to work fine, but... I just noticed that I can no longer edit my Custom Workspace (or any workspace for that matter).

I can select it in K2 Management and hit the Edit button to pull it up, but I cannot edit or delete any of the menu links I’ve created for this customer. Oddly, I am able to click the + icon to add a new menu (which I cannot then edit or delete). The trash can icon is grayed out, and when I click on a menu item to see its configuration, everything is grayed out.

Unfortunately, my customer now has 2 new headings in their Workspace that say “New Item” (from me futzing around).

I am signed into K2 Management as the system’s administrator, as I always do. I wonder if perhaps a recent Cloud update broke this?


Best answer by NikR 17 March 2023, 22:09

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2 replies

Badge +6

Hi Jonathan,


This is a known issue. Please see following reference under Fix Packs section:


We can apply latest Fix Pack which includes the fix for this issue for your environment.




Badge +1

Indeed, the K2 fix pack corrected the issue!