Worklist control 'Activity OverDue' field | Community

Does the 'Activity Instance Overdue' column on the Worklist control take into account working hours?

I have an activity with the expected duration set. Working hours is 8-5 m-f ( so 9 hour work day), so the expected duration is set to 9 hours. The worklist activity has a start date of 12:44pm yesterday and it was 10:14 am when I checked the workflow and it shows overdue. It doesnt seem to take into account working hours.

Are there any other views / reports / controls that display Activity Instance Overdue which does take into account working hours?

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Hi Jesse,

Did you set working hour for K2 server? I think if you set this, it will count follow as account working. you can see detail as below:-

https://help.k2.com/onlinehelp/k2blackpearl/userguide/4.7/default.htm#k2_management_site/workflow_server/working_hours.htm

This link maybe benefit for you.

https://help.k2.com/onlinehelp/k2blackpearl/devref/4.7/default.htm#working_hours_zone_calculation.html

Thanks,

Mac

That you for replying.

I have verified that working hours are set, and that they are the default working hours.

Is there anything else I should check.

I am wondering if what I am seeing the the same bug as described here (http://community.k2.com/t5/K2-blackpearl/Working-Hours-configured-and-not-working/ta-p/94291)

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