New Item Form Shows Error - Value does not fall within the expected

  • 29 March 2017
  • 1 reply
  • 44 views

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When trying to create a new list item from new form, error "Value does not fall within the expected " is displayed. All these artifacts were migrated from a test instance to prod instance. It works fine in Test instance. Any help is appreciated. How to find column it's complaining about?

 

Following is from host server log file...

 

"56067879","2017-03-29 09:57:11","Error","General","0","SharePoint Broker Exception","CreateListItem","0 Value does not fall within the expected range.","anonymous","0.0.0.0","XXXX:C:Program Files (x86)K2 blackpearlHost ServerBin","56067879","a7c6351c38ae4fe8a88985a5066a2a2a",""
"56067881","2017-03-29 09:57:11","Error","SmartObjects","10702","Error","SourceCode.SmartObjects.ServiceBroker [ExecuteSmartObject]","10702 An error occurred in the sensus_sensient_tech_net Service Instance. Value does not fall within the expected range.","anonymous","0.0.0.0","XXXX:C:Program Files (x86)K2 blackpearlHost ServerBin","56067881","d42d8b326c524bb382414fc5e96b750c",""
"56067997","2017-03-29 09:59:38","Error","IdentityService","64007","IdentityServiceError","IdentityService.ProviderCacheIdentity:RoleProvider.GetUser","64007 Provider did not return a result for K2:XXXXXXXX on GetUser","anonymous","0.0.0.0","XXXX:C:Program Files (x86)K2 blackpearlHost ServerBin","56067997","c536d537a438404d81f8841ec003ee15",""


1 reply

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Hi K2_Beginner


 


When the Package was deployed to production, did you make use of the Package & Deployment tool or did you deploy using the SharePoint Interface.


 


The recommended procedure is:


 


- Create a package from within the SharePoint list - K2 application on the Source environment.


- Create the list in SharePoint on the Target environment (preferably using a SharePoint template file cheated on the source environment)


-Access the K2 Application on the SharePoint list


- Select Deploy package and select the package to be deployed. 


- Deploy the package


 


This will allow you to verify all columns are aligned between the project and the SharePoint list.


 


Please also refer to the following documentation for more information: https://help.k2.com/onlinehelp/k2blackpearl/packageanddeployment/4.6.11/default.htm#Deploy/DeployAppElementsDifferent_SPEnv.htm


 


Regards,


Thinus

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