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k2 5.6 menu system blank page

  • August 7, 2023
  • 3 replies
  • 228 views
HarumiSysyem
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Help, I'm having trouble.
The right picture is a k2 5.4 can use the menu normally.
But when I take the project to deploy
The left picture is k2 5.6, the menu shows blank, I searched html, found that the data loads normally but why it shows blank and doesn't find any error.

Now I can't fix the problem. Aside from reverting back to 5.4 as before.

Best answer by HarumiSysyem

thanks for the answer
Now I can do it. I found that when bringing the menu system from 5.4 to 5.6, I had to check Visible in Form.
I think it might be some bug that is preventing it from showing.

@TinTex

I use the K2 menu system.
it's extensions
-> https://k2ranger.wordpress.com/2018/11/27/how-to-use-k2-menu-system-with-custom-values/

3 replies

T
Nintex Employee
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  • TinTexNintex Employee
  • Nintex Employee
  • August 9, 2023

There is not enough details here to determine the issue.

  1. Are you upgrading a K2 5.4 environment/database to 5.6?  Or packaging and deploying the solution from K2 5.4 to brand new K2 5.6?
  2. Is this a custom  SmartForms Control?  If a server migration happened, did you you copy the custom control to the server?  If brand new server, did you copy the custom control and register it?
  3. If you edit the View/Form, do you see any difference in behavior?
  4. Compare the web.config file for the Runtime site (if you are using Runtime) between 5.4 to 5.6 to see if there are any differences in values for matching appsettings keys.
HarumiSysyem
MillaZ
Nintex Employee
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  • MillaZNintex Employee
  • Nintex Employee
  • August 14, 2023

Hi @HarumiSysyem 
Could you please provide more feedback here? 

HarumiSysyem
HarumiSysyem
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  • HarumiSysyem
  • Author
  • Rookie
  • Answer
  • August 21, 2023

thanks for the answer
Now I can do it. I found that when bringing the menu system from 5.4 to 5.6, I had to check Visible in Form.
I think it might be some bug that is preventing it from showing.

@TinTex

I use the K2 menu system.
it's extensions
-> https://k2ranger.wordpress.com/2018/11/27/how-to-use-k2-menu-system-with-custom-values/

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