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k2 5.6 menu system blank page

  • 7 August 2023
  • 3 replies
  • 137 views
HarumiSysyem
Badge +2


 

Help, I'm having trouble.
The right picture is a k2 5.4 can use the menu normally.
But when I take the project to deploy
The left picture is k2 5.6, the menu shows blank, I searched html, found that the data loads normally but why it shows blank and doesn't find any error.

Now I can't fix the problem. Aside from reverting back to 5.4 as before.

icon

Best answer by HarumiSysyem 21 August 2023, 06:25

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3 replies

T
Userlevel 3
Badge +10

There is not enough details here to determine the issue.

  1. Are you upgrading a K2 5.4 environment/database to 5.6?  Or packaging and deploying the solution from K2 5.4 to brand new K2 5.6?
  2. Is this a custom  SmartForms Control?  If a server migration happened, did you you copy the custom control to the server?  If brand new server, did you copy the custom control and register it?
  3. If you edit the View/Form, do you see any difference in behavior?
  4. Compare the web.config file for the Runtime site (if you are using Runtime) between 5.4 to 5.6 to see if there are any differences in values for matching appsettings keys.
MillaZ
Userlevel 5
Badge +20

Hi @HarumiSysyem 
Could you please provide more feedback here? 

Check out these Nintex University Learning paths: https://community.nintex.com/p/NintexUniversity
HarumiSysyem
Badge +2

thanks for the answer
Now I can do it. I found that when bringing the menu system from 5.4 to 5.6, I had to check Visible in Form.
I think it might be some bug that is preventing it from showing.

@TinTex

I use the K2 menu system.
it's extensions
-> https://k2ranger.wordpress.com/2018/11/27/how-to-use-k2-menu-system-with-custom-values/

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