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Cannot contact with support and sellers

  • October 18, 2017
  • 8 replies
  • 24 views

Good morning. I have an question about contact process with K2 support and sellers. I write to them three times and not recieved any ansver from them. I tried to call them, but operator said that number can't be reached. Can someone help me with this situation? 

P.S I need to contact them for asking K2 Blackpearl trial version for creating BP workflows in sharepoint. Now our company want try Sharepoint as new DMS, but K2 Blackpearl product has a lot of good reviews and we want to test it. And later meaby buy full version.

8 replies

MillaZ
Nintex Employee
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  • Nintex Employee
  • October 18, 2017

Hi Shadowside


 


Have you tried using the "Contact Us" page on the website?  http://www.k2.com/contact-us 


There is also a Global Contact list available: http://www.k2.com/about-k2/the-company/global-contacts 


 


You can also request a demo here: http://www.k2.com/contact-us?DropDownListInquiryType=demo 


 


Hope that helps! 


 


 


 


  • Author
  • October 18, 2017

Yes, i tried it a few times. I try request demo page, also tried a global list page and contact us page. Also i tried to call them, but i not recieved any ansver. I called: 

P   +44 (0) 2*personal details removed* 
F   +44 (0) 2*personal details removed* 
P   +44 (0) 8*personal details removed* 
F   +44 (0) 8*personal details removed*

and all theese numbers have't response me.

 


MillaZ
Nintex Employee
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  • Nintex Employee
  • October 18, 2017

Hi Shadowside


 


We have forwarded your request on to our North European team who will get in touch with you. 


 


Kind regards


 


 


 


  • Author
  • October 19, 2017

Thank You! And how long will I have to wait for an answer?


MillaZ
Nintex Employee
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  • Nintex Employee
  • October 19, 2017

Hi there


 


If you do not get a response by the end of the week please let me know so I can follow up with them! 


  • Author
  • October 19, 2017

Ok, thanks again


  • Author
  • October 20, 2017

Good evening Milla!

It's end of the week, and unfortunately i has not received a reply yet from them. Can You follow up with them as you say yesterday?


MillaZ
Nintex Employee
Forum|alt.badge.img+22
  • Nintex Employee
  • October 20, 2017

Hi Shadowside


 


I will send you a message privately!