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Nintex Admin left the project and nobody knows the password

  • May 31, 2024
  • 3 replies
  • 88 views

thaithelaneroparakalo
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Hi, 

I am adding a new field through field tagger, nintex is an integration in Salesforce in this case however when I added the field and tested no document generation occurred so I selected the nintex doc admin and disconnected it as it seems the authorization expired, (this happened to other of our customers and worked perfectly) then I looked for the nintex admin user and realized the user is no longer part of the project. No one knows the password so we cannot authenticate either authorize.

Is there a way to change the nintex admin for the org? If so how can we achieve this if no one is aware of the password.

 

Thanks,

Best answer by Nintex_Sam

Howdy, @thaithelaneroparakalo -

Have you reached out to Nintex Support so you can get assistance from that side?

-Sam

3 replies

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  • Communicator
  • Answer
  • May 31, 2024

Howdy, @thaithelaneroparakalo -

Have you reached out to Nintex Support so you can get assistance from that side?

-Sam


thaithelaneroparakalo
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Hi Sam, a case was created for me however I cant access to it to comment, please advise


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  • Communicator
  • May 31, 2024

Working on getting someone!