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Error While Merging Salesforce Report to a Template

  • December 17, 2019
  • 2 replies
  • 28 views
S

Hi there,

Hoping anyone can shed light on why this error always come up when trying to create a report when merging a salesforce report to the template on DocGen.

This error is what I always get instead of the output I dream off!! :( No matter how many items I follow the steps this is the end result whenever this method is tried. The salesforce report is saved on a public folder

An error has occurred downloading a report. Check that all reports exist, are not obsolete, and can be exported. (ResourceInvalid)

 

Please guide me on why this might be happening?

 

Thanks in advance

S.aJ

Best answer by Safiya

Hi @leighburke ,

 

Thanks for the reply. However I had checked all that was in that article, and the issue I was facing was not related to any of the mentioned in there. 

The support later provided with this solution to 

add the parameter &cloudforce=true into the button you are using to run the package

 

Regards,

Safiya

    2 replies

    L
    Nintex Employee
    Forum|alt.badge.img+14
    • leighburkeNintex Employee
    • Nintex Employee
    • December 17, 2019

    Hi @Safiya,

     

    You could try the troubleshooting steps listed here(https://help.nintex.com/en-us/docgen/docservices/Default.htm#cshid=9085). If you are still having an issue I would contact the support team(support@nintex.com) and they will be able to help you further.

     

     

    S
    • Safiya
    • Author
    • Answer
    • December 18, 2019

    Hi @leighburke ,

     

    Thanks for the reply. However I had checked all that was in that article, and the issue I was facing was not related to any of the mentioned in there. 

    The support later provided with this solution to 

    add the parameter &cloudforce=true into the button you are using to run the package

     

    Regards,

    Safiya

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