Error Message

  • 7 October 2022
  • 6 replies
  • 95 views

Error Message:

There was a problem processing Document Package data. (InternalError)
Include this Error Id if you contact support


6 replies

Userlevel 1
Badge +8

Hi,


 


Woudl you be able to provide more insight into this error? Do you have an error ID that you're seeing?

There was a problem processing Document Package data. (InternalError)
Include this Error Id if you contact support: 7b05c58f-593b-4fd8-b39f-9e5e36ef0676

The included Salesforce Session Id is invalid or has expired. If you
continue to receive this error, please have your salesforce.com
administrator verify that "Lock sessions to the IP address from which
they originated" is not checked in your Salesforce security settings:
Setup -> Administrative Setup -> Security Controls -> Session
Settings (InvalidSalesforceSessionId)
Include this Error Id if you contact support: 12c672ca-e6d4-4c16-8d3d-c7340e915ed3

Userlevel 1
Badge +8
Hi,

It looks like this was due to an incident on Friday that has been resolved. If you have a support ticket opened and you are still seeing this issue please let your support member be aware of the ongoing issue.
new error: The included Salesforce Session Id is invalid or has expired. If you
continue to receive this error, please have your salesforce.com
administrator verify that "Lock sessions to the IP address from which
they originated" is not checked in your Salesforce security settings:
Setup -> Administrative Setup -> Security Controls -> Session
Settings (InvalidSalesforceSessionId)
Include this Error Id if you contact support: 12c672ca-e6d4-4c16-8d3d-c7340e915ed3

Please help me.
An error has occurred. (InternalError)
Include this Error Id if you contact support: 33a47010-1259-4a32-9c71-20a24cce289e

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