Skip to main content


 

Symptoms

 


Worklist is invalid or no longer present
 

 

Diagnoses

 


It may happen when ActionersName value of the affected user in the Server.Actioner table in the K2 DB contains a trailing space which is causing this issue.
 

 

Resolution

 

 

 

This can be resolved by running the following SQL query against the K2 DB:

 

 

 

-- Be sure to backup K2 DB before running this query

 

UPDATE Server.Actioner SET ActionerName = rtrim(ActionerName)

 

 

 

This query will remove the trailing space. Do remember to always create a backup of the DB first for rollback purpsoses.

 

 



 
Be the first to reply!

Reply