Symptoms

After adding new fields to a database that is connected to K2 Appit as a service, the data fields are not showing up within workflows that reference the item even after updating the SmartObject.

Diagnoses

The SmartObject definitions are getting pulled from the ProcessXML and not the actual "updated" SmartObject in this case.
The thing to also note here is this is a SQL Server SmartObject, so additional steps are needed in order to properly sync it up with its underlying Service Object whenever a change is made to the back end table in the database(LOB) besides refreshing the Service Instance and regenerating the SmartObject.


 

Resolution

• Edit the workflow, delete the “SmartObject” step, deploy workflow and exist the Designer.
• Go back in the Designer and edit the workflow to re-add/re-configure the “SmartObject” step.