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We have an issue with a workflow somehow running twice independently. Starting point is a parent workflow containing a loop to create several items in a related list. In that related list an approval workflow starts for each newly created item. Often this approval workflow runs twice which is evidenced by the following symptoms:

  • There is only 1 Flexi-Task in the workflow, but 2 identical items are created in the Workflow Tasks list
  • Update-item-actions are performed twice
  • Only one of the Flexi-Tasks can be completed, the other is not reachable

We checked the nintex-DB, if this workflow runs twice, because the GUI did not show a second workflow running on the list item. The nintex-DB show only one workflow running on that item in the “Administration Reports”.

Anyone with the same issue? Any suggestions to resolve the issue?

Add wait for action with short period of time to wait  at the very beginning of the workflow that seems to run twice.

Can you please provide a screenshot of your workflow to help with troubleshooting?

our workflow looks like on the screenshot:

have you tried my suggestion from above?

we have tried to add a waiting action at several places in the workflow (at the start, before and within the approval,) without any improvements

as it turned out, it was the "commit pending changes" action within the approval loop. after removing that action we had no more issues

that's weird,t should not behave this way ...

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