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Symptoms


Windows account locked out by K2 reporting services
 

Diagnoses


This issue occurs after changing/updating a windows users password. When trying to get onto the report section of a SharePoint Site the Windows account gets locked out.



 

Resolution

This issue has been resolved upon the call by applying the following in K2 Workspace:

Under security >>> User settings >>> edit the K2 Label user credentials, with the new password.

After this you may reattempt to go into the report section of Workspace without being locked out.
 




 
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