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Very slow responce when save a document with NINTEX form and people picker

  • April 27, 2017
  • 6 replies
  • 43 views

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Hello,

I made a test site with NINTEX form, it includes prople picker.

When I save new item, it takes around 1min 45sec, or sometimes fails as time-out.

When I try with SharePoint default form and name picker, it works correct.

...Would you give me your kindly help for solve the trouble?

6 replies

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  • Scholar
  • April 27, 2017

do you have there any workflow that starts on item creation?

have you checked ULS logs for exact error when it fails?


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  • Nintex Partner
  • April 28, 2017

One people picker itself shouldn't cause this behaviour. Do you use any validation as well? Any other settings you changed that might cause the problem?


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Thank you for everyone, I found why and how to fix.

We should use 'old' people picker, 'cause new one refers AD directly, and old one refers SharePoint user list.

We have many AD at each country with trust relationship, so AD reference takes enormous amount of time...

Thank you,


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  • Nintex Partner
  • May 12, 2017

Nice! Glad you found a solution! Seems to me as there is room for improvement for the new people picker control to also handle large AD environments in less time.

To help others could you mark this thread as answered?

Best regards

Enrico


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Yes, I did mark it.

Thank you,


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  • January 31, 2019

I experienced the same issue, didn't get any solution from Nintex Supporting, how to use 'old' people picker? Your help is appreciated,thanks very much