Symptoms

We had a worklist control on a K2SmartForms Form
A rule has been configured that will navigate to the Worklist Item URL on a double click event.

When the user double clicks the worklist item he is navigated to the following URL:
http://https///WORKLIST_ITEM_URL]
 

Diagnoses

It was determined that the Environment Library SmartForms Entries all had capital letter "H" in the ULR
e.g. Https:///RUNTIME_URL]
 

Resolution

In the Environment Library change all URLs to lowercase (For Both Development and Production)

Execute the following:
--UPDATE THE PROCESS STRING TABLES
UPDATE TServer].rStringTable] SET EValue] = LOWER(EValue])
WHERE RValue] like 'http%'
--UPDATE THE WORKLIST ITEMS URL
UPDATE TServer].rWorklistHeader] SET EData] = LOWER(Data)

Restart K2 Service