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Symptoms


Users in other Domains cannot access from
 

Diagnoses



We have users in our Mexico domain that have problems accessing smartforms Forms. It seems to be an authentication issue.

 

Resolution

There is a known issue with multi domains and K2 BlackPearl 4.6.7. It tries to authenticate with the Local Domain (Then one when K2 was first configured). A Coldfix is needed.




 
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