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Symptoms


The recent K2 Technical Bulletin announcing the pending release of 4.7 shows that Windows 2008r2 and SQL 2008r2 will no longer be supported. To allow for continued support, customer is in beginning stages of planning to upgrade to Server 2012r2 and SQL Server 2012. Their planning team has asked for documentation, best practice or details on how to best accomplish the upgrade. They do not do in place o/s upgrades. This requires building new servers and migrating the data. Their concern is getting the data ported over to the new server. For the application server, customer was not sure if there was a way to maintain the configuration settings so they do not have to reconfigure during the install. Any information and documentation would be appreciated. The Help documentation did not cover this scenario.
 

Diagnoses


Based on the configuration details provided by the customer, they will have to do a full install of K2 on the new application server after the new SQL server is ready and has the DB's migrated in. There is no way to maintain the old configuration settings for the application server.
 

Resolution

Based on the configuration details provided by the customer, they will have to do a full install of K2 on the new application server after the new SQL server is ready and has the DB's migrated in. There is no way to maintain the old configuration settings for the application server. Some appropriate Documentation references follow:

First link to the detailed instruction guide with excellent planning considerations. https://help.k2.com/onlinehelp/K2blackpearl/ICG/4.6.11/webframe.html_Getting_Started_Home_Page.html

Second link is to the full 4.6.11 software installation package. This can also be obtained by using the portal (>Downloads>Product Downloads>K2 Blackpearl>). Be sure to use the Combined Installer "K2 Installation Package".

Third link to "Installing and Upgrading K2 after Database or Server Relocation"http://help.k2.com/kb001356




 
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