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Upgrade to 4.6.11 completed with errors now also getting access denied trying to open K2 Designer and K2 Management Console

  • December 22, 2015
  • 0 replies
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Symptoms


The Upgrade to 4.6.11 did not complete successfully. Not able to access K2 Designer.

Logged Error: Deployment Error: Could not publish SmartObject Definition to server: Authorization Failed. SmartObject: [K2 Process Field Management]

15:89: DeployPackage.Execute: 18:39:30:>> Logged Error: Deployment Error: Could not publish SmartObject Definition to server: Authorization Failed. SmartObject: [SharePoint Integration Workflows Events]

15:89: DeployPackage.Execute: 18:39:30:>> Logged Error: Deployment Error: Could not publish SmartObject Definition to server: Authorization Failed. SmartObject: [SharePoint Integration Settings Events]

15:88: DeployPackage.Execute: 18:39:30:>> End deploy Package
 

Diagnoses


Reviewing the log files we encountered an error with a package to be deployed to the K2 Server containing the SharePoint Forms. This error usually means that the K2 service account doesn't have Publish right on the SmarObjects and Smartbox.
 

Resolution


After granting publishing rights to the K2 Service account on SmartObjects and SmartBox security form the Console Management we there were no issues with the upgrade.