Symptoms

The update to the last version of K2 (K2 Update Manager 4.6.10 (4.14090.1730.1)) don't work fine for a dev version of the product (working in console mode). Here are the errors found in the logs:
 

Diagnoses

12:3: DefaultTarget.Execute: 09:25:55:>> Process target: program filesK2 BlackPearlK2 SmartForms SetupManagement.kspx
12:3: StartService.Execute: 09:25:55:>> Start service: K2 blackpearl Server
12:3: Services.Exists: 09:25:55:>> Check if service exists: K2 blackpearl Server
12:3: Services.Exists: 09:25:55:>> Found service status: Stopped
12:3: Services.Exists: 09:25:55:>> Check if service exists: K2 blackpearl Server
12:3: Services.Exists: 09:25:55:>> Found service status: Stopped
12:3: Services.StartService: 09:25:55:>> Start service: K2 blackpearl Server
12:3: StartService.Execute: 09:27:57:>> Service could not be started
12:3: DeployPackage.Execute: 09:27:57:>> Logged Error: Could not start service
12:3: Component.Execute: 09:27:57:>> Target did not complete successfully: program filesK2 BlackPearlK2 SmartForms SetupManagement.kspx
12:3: DefaultTarget.Execute: 09:27:57:>> Process target: program filesK2 BlackPearlK2 SmartForms SetupDocuSign_Feature_Activation.kspx
12:3: StartService.Execute: 09:27:57:>> Start service: K2 blackpearl Server
12:3: Services.Exists: 09:27:57:>> Check if service exists: K2 blackpearl Server
12:3: Services.Exists: 09:27:57:>> Found service status: Stopped
12:3: Services.Exists: 09:27:57:>> Check if service exists: K2 blackpearl Server
12:3: Services.Exists: 09:27:57:>> Found service status: Stopped
12:3: Services.StartService: 09:27:57:>> Start service: K2 blackpearl Server
12:3: StartService.Execute: 09:29:59:>> Service could not be started
12:3: DeployPackage.Execute: 09:29:59:>> Logged Error: Could not start service
12:3: Component.Execute: 09:29:59:>> Target did not complete successfully: program filesK2 BlackPearlK2 SmartForms SetupDocuSign_Feature_Activation.kspx


13:4: DefaultTarget.Execute: 15:30:56:>> Process target: program filesK2 BlackPearlK2 for SharePoint 2013 SetupK2 Package and Deployment for SharePoint.kspx
13:4: StartService.Execute: 15:30:56:>> Start service: K2 blackpearl Server
13:4: Services.Exists: 15:30:56:>> Check if service exists: K2 blackpearl Server
13:4: Services.Exists: 15:30:56:>> Found service status: Stopped
13:4: Services.Exists: 15:30:56:>> Check if service exists: K2 blackpearl Server
13:4: Services.Exists: 15:30:56:>> Found service status: Stopped
13:4: Services.StartService: 15:30:56:>> Start service: K2 blackpearl Server
13:4: StartService.Execute: 15:32:57:>> Service could not be started
13:4: DeployPackage.Execute: 15:32:57:>> Logged Error: Could not start service
13:4: Component.Execute: 15:32:57:>> Target did not complete successfully: program filesK2 BlackPearlK2 for SharePoint 2013 SetupK2 Package and Deployment for SharePoint.kspx
13:4: DefaultTarget.Execute: 15:32:57:>> Process target: program filesK2 BlackPearlK2 for SharePoint 2013 SetupK2 for SharePoint 2013.kspx
13:4: StartService.Execute: 15:32:57:>> Start service: K2 blackpearl Server
13:4: Services.Exists: 15:32:57:>> Check if service exists: K2 blackpearl Server
13:4: Services.Exists: 15:32:57:>> Found service status: Stopped
13:4: Services.Exists: 15:32:57:>> Check if service exists: K2 blackpearl Server
13:4: Services.Exists: 15:32:57:>> Found service status: Stopped
13:4: Services.StartService: 15:32:57:>> Start service: K2 blackpearl Server
13:4: StartService.Execute: 15:34:59:>> Service could not be started
13:4: DeployPackage.Execute: 15:34:59:>> Logged Error: Could not start service
13:4: Component.Execute: 15:34:59:>> Target did not complete successfully: program filesK2 BlackPearlK2 for SharePoint 2013 SetupK2 for SharePoint 2013.kspx

 

Resolution

Please find the coldfix for this issue attached to the following KB article.
http://help.k2.com/kb001709