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Unable to use K2 Designer

  • February 9, 2016
  • 0 replies
  • 8 views

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Symptoms


Unable to use K2 Designer
 

Diagnoses


When not being able to use the K2 system and you get the following error:

1059 SourceCode.Forms.Runtime.ManagementServer component not licensed!


More Details

at SourceCode.Hosting.Client.BaseAPI.BaseAPIConnection.RemoteCall(String TypeName, String MethodName, Object[] Parameters, Boolean[] NullList, MarshalMessageType CallType)
at SourceCode.Hosting.Client.BaseAPI.BaseAPI.RemoteSessionCall(String TypeName, String MethodName, Object[] Parameters, Boolean[] NullList)
at SourceCode.Forms.Management.FormsManager.DoSessionCall(String method, Object[] parameters, Boolean[] nullList)
at SourceCode.Forms.Management.FormsManager.GetControlTypesInternal()
at SourceCode.Forms.Controls.Web.SDK.Utilities.ControlsAjaxModule.Initialize()
at SourceCode.Forms.Controls.Web.SDK.Utilities.ControlsAjaxModule.OnPostAuthorizeRequest(Object sender, EventArgs e)
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Booleanand completedSynchronously)





 

Resolution

A new license key may be needed as the current license key may have expired.

You can confirm this if you go to workspace>>>Management>>>> License management and check the expiry dates here.

If it has expired you can apply for a new license key via our site: portal.k2.com >>>> support>>> license key request.

After applying the new license key you should be to access the system once again