Unable to get proper development license for smartforms

  • 18 September 2015
  • 0 replies


Unable to get proper development license for smartforms



I am trying to install blackpearl and smartforms on my windows 7 machine. The blackpearl installation was successful but I am unable to get the appropriate license for smartforms. The components I selected to install are K2 Designer, K2 smartforms Runtime, K2 smartforms Process Wizards, and K2 smartforms Setup Manager. I attached a screenshot of my attempt to retrieve a license. This is a development license for a windows 7 machine. I received the following error "Unsupported license entered for Windows 7, a developer license is required for K2 Server installs." If I am reading the compatibility matrix correctly http://help.k2.com/smartforms/support-matrix this should not be a compatibility issue. I wonder if one of the selections I made on the license key page was incorrect. Could you please point me in the right direction for retrieving the correct license?



Edit the Product.config that is found in (C:Program Files (x86)K2 blackpearlSetup or C:Program Files (x86)K2 blackpearlK2 smartforms Setup), and set this setting to false to get past the panel.

"<setting key="checkwindows7" value="false" />"


0 replies

Be the first to reply!