You can always manually open the running workflow instance and kill the instance by hitting end workflow:
In general I wouldn't terminate workflows just because they hit a specific idle time but you can use the know your workflow script (Know Your Workflow) or Nintex Hawkeye to find idling workflows and find a reason for it on a workflow by workflow basis.
Would that be helpful?
Best regards
Enrico
Enrico,
The "Know your workflow" is exactly what I am missing. As stated in the initial post, I inherited this and this is my first exposure to Nintex. I will take a look and reply.
Thanks for the reply.
Bob
Enrico,
When I dig into one of the workflows, I select "Terminate this workflow" and I receive a popup stating, "Object doesn't suppot propety or method 'createNode'" with only an OK option. I also noticed in the workflow information box for the Item: value it show Cannot find list item.
I see this starting to "snow ball".
Bob
It seems there are some fragments of workflows for items that have been deleted. This can happen if users delete lists and items that still have running workflows without ending those workflows first.
What I would try first is to purge those workflow fragments. Purging can be done by heading for Central Administration -> Nintex Workflow Management -> Purge workflow data and hit query with leaving the selection to Where the list or library has been deleted.
If if found fragments hit Purge afterwards. If no fragments remain, the result should look like this:
Do you still see the same error afterwards?
Your screenshot references O-365? I am still running on SP 2010. But I am investigating your suggestion. Seems logical enough.
thanks!
I do not get any results for the query.
"The filter matched 0 workflow instances."
Hi Bob,
well in that case you might want to dig into purging data with nwadmin.exe which is working directly in the Nintex Database.
You find a good overview about the process here:
However, you should absolutely know what you're doing when going through this. In doubt I'd consult a Nintex partner and do this together on site.
Best regards
Enrico
