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Hello,

I have several workflows where I want users to input data and complete their task so I used the "Request Review" option (i do not want to give them the ability to reject or to provide a different outcome). I then created a parallel method to send task reminders. However, this is causing my workflow to randomly fail. See below screenshots.

What is causing this?? How can I resolve?

Do i have too many task reminders set up? The workflow "completed" the task reminder, went to my set variable, and "cancelled" my task.

Hi,

I would check the Action ID that you have defined in the config of the Task Reminder relates to the specific Program Manager review task. Although, I would think the regardless of the reminder setup, the parallel action should not be progressing to the set Date action until both branches are completed - that is by design. Are you able to turn on the verbose logging to be able to debug exactly what is transpiring when the workflow runs?

Cheers,

Mark

try to add short pause before the reminder to make sure task is already created when reminder is about to send

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