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Symptoms


Intermittently, a user opens a task from a task notification and gets an error that they are not allowed to open a task. The task should always be available to the user since a slot is created for each destination.
 

Diagnoses


It was discovered that the destination rule was set to use 'Keep Roles Synchronized'.
 

Resolution

A suggestion was made to uncheck the 'Keep Roles Synchronized' checkbox and redeploy.
 




 
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