Hi!
I'm tying myself up in knots trying to figure out the best way to deal with a secondary approval cycle.
Firstly - is it ok to add a state machine within an existing state machine branch, or is there a better way? Here is a snapshot of what I have so far:
At the moment I've inserted a Switch action to show the different branches which consist of: Live; On Hold; Cancelled; Closed. There is potential for the status of the item to switch between Live and On Hold multiple times until it is either Cancelled or Closed. To achieve this, would be it best to add another State Machine, or use Looping? I tend not to use Looping where possible, but am open to it if advised.
Thank you for your time