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Symptoms

 

 

 

SharePoint site with K2 Form Viewer web part.

 

After switching the account in SP Online, the K2 account of the previous user stays active.  

 

 

Solution

 

Issue has been fixed in 4.7 March 2018 CU FP7.
https://help.k2.com/kb002355

 

 

 

If you have the fix applied but the issue is still persisting, make sure of the following:

 

Please use K2 Form Viewer to select the required Form from the list instead of adding the form URL into the web part properties manually, so the form URL should look like the following example:

https://eTenantName]-/AppID].sharepoint.com/sites/iAppcatalogSiteName]/K2FiveforSharePoint/Pages/FormViewerAppPart.aspx?SPSiteURL=https://tTenantName].sharepoint.com/sites/iSiteName]&WPQ=_WPQ_&WPID=_WPID_

 

 

 

Selecting the Form/View from the list below resolves the issue

 

 

 

14031i53EE2C98A48DC6F2.png

 

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