Where does the following 'SetEscalationRule' code store the calculated value and how can I access it?
SetEscalationRule(int days, int hours, int minutes, int seconds, int repeat, bool useDefaultZone)
I need to show the user the date when their activity is due ie the escalation date (taking the expected duration and the working hours configuration into consideration).
Thank you for any advice.
Rachel
Long shot but maybe check the K2Server.._Async table. Just a side note, db manipulation is not supported.
HTH
Vernon
The response to this from K2 was that the calculated date is stored in the backend but is not exposed to any API. So the workflow needs to calculate it based on the code above and store it in a datafield for use.
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