I got K2 work space errors as following:
1. Production System use K2.Net 2003 SP2a
when i open k2 workspace> report> process information> Selected Processes, then popup windows show me error messages like this:
Server Error in '/K2V3/Workspace' Application.
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Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[NullReferenceException: Object reference not set to an instance of an object.]
Workspace.Net.GraphPage.Page_Load(Object sender, EventArgs e) +448
System.Web.UI.Control.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Page.ProcessRequestMain() +750
And also when i open k2 workspace> report> user performance> select some Process Name and press Generate to generate report. i got error messages like above:
2. Test System use K2.Net 2003 SP4, to test performance and correct the problem as k2 support suggest us.
when i open k2 workspace> report> process information> Selected Processes > Next (for generate graph), then i got error messages like this:
Server Error in '/K2V3/Workspace' Application.
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at System.Data.DataTableCollection.get_Item(Int32 index) at Workspace.Net.GraphPage.genChart(DataSet ds)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Exception: at System.Data.DataTableCollection.get_Item(Int32 index) at Workspace.Net.GraphPage.genChart(DataSet ds)
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[Exception: at System.Data.DataTableCollection.get_Item(Int32 index)
at Workspace.Net.GraphPage.genChart(DataSet ds)]
Workspace.Net.GraphPage.genChart(DataSet ds) +1809
Workspace.Net.GraphPage.Page_Load(Object sender, EventArgs e) +758
System.Web.UI.Control.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Page.ProcessRequestMain() +750
Here are my environtment:
-OS: windows server 2003
-DB: MSSQL2000 SP4 with thai_ci_as collation
-Regional Setting: all value set to United States
-Registry: DisableLoopbackCheck = 1
-Permission: c:windows emp have Modified permission and C:WINDOWSMicrosoft.NETFrameworkv1.1.4322Temporary ASP.NET Files have Full permission for IIS AppPool user id
-Servers both test and Production already joined Domain
-K2 installation type: Full installation
-On right top of IE show me my account correctly.
-K2 users permission: admin and export
-I am local administrator
-workspaceservice web.config already config DSN account as SA account
-K2Server.config already config Database and LogDatabase as SA account
So how can i correct the problem? Thanks you so much
