Send escalation email to delegate user

I have a SharePoint workflow that goes to a role that has a user that will assign and delegate to someone to work on. I'm trying to setup an escalation to send an email to the person that was delegated to from the person in the role. I would even be fine if the person that delegates it gets the email but would really like just the delegated user to get the escalation.

I'm thinking it has something to do with the "Activity Destination Instance" in the Workflow Context Browser but when I add the User email from there I get the error:

"cannot use the activity instance destination user because it is not available on Activity Level"

Can anyone point me in the right direction? Thanks.

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To access the Activity Instance properties, you have to create your escalation on the event (as opposed to the activity the event resides within).

However, I'm not sure that will get you to the delegated user. I have a faint recollection of trying to accomplish the same thing without success. But it is very faint...

Hello I am not sure if I have the same issue as you are experiencing, but my issues was trying to use a Activity Destination Instance for email escalations. This article helped me the most: http://help.k2.com/en/kb001335.aspx

What my goal was to use the Activity Destination Instance (Users email) to send reminders to those people that had not actioned their Task. without this it was sending reminders to all the user that were under the Running Participants Role.

Hope this helps.

http://help.k2.com/helppages/k2blackpearlUserGuide4.6.4/webframe.html?b2.2_reference_-_escalation_rule.html

http://www.k2underground.com/blogs/blacktop/archive/2009/04/29/how-to-send-escalation-email-to-only-those-destination-users-who-have-not-completed-a-task.aspx

Is it possible to access the workitem URL assigned (that's in Server.WorklistHeader.data field) in the escalation event?

We'd like to add a direct link (w/serial to the workitem in the escalation email for the escalated person.