Skip to main content


 

Symptoms


When using the Save as PDF Control, After using a user confirmation action. IE causes the PDF to be saves greyed out. Chrome and Firefox have no issue saving the same PDF. If no user confirmation rule is used. All internet browsers work correctly.

 

Diagnoses


N/A
 

Resolution

The PDF will be grayed if the modal has not been hidden yet.
IE has some issues with removing the modal which appears with the confirmation dialog as result we delayed the removal to prevent issues where the modal permanently stayed on screen.
This delay is causing the modal to stay on screen while the PDF is being generated (only in IE)

We would suggest using the timer control with a small time of around 40ms or more to delay the execution of the save PDF action.
We have opened tfs item 694341 for further investigation on the issue.




 
Be the first to reply!

Reply