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I have a scenario where I need to be able to run an event (e.g. send an email) when a user performs an action that is an "Update" action not a "Finish" action.


For example: A request for product is submitted and routed for approval.  Our procurement group orders it, but the request stays in their queue until the product actually arrives.  The procurement group needs to be able to send email updates on order status to the originator without the workflow leaving their queue.


How can I accomplish this?

Hello,


I would make a "Finish" action that leads to another activity, sends the e-mail, then loops right back into the original client event activity. There is no out of the box way to conditionally execute events within an activity that i'm aware of.


This solution would have some implications as far as task notification e-mails, so you would want to take that under consideration.


HTH


Tyler


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