I have a scenario where I need to be able to run an event (e.g. send an email) when a user performs an action that is an "Update" action not a "Finish" action.
For example: A request for product is submitted and routed for approval. Our procurement group orders it, but the request stays in their queue until the product actually arrives. The procurement group needs to be able to send email updates on order status to the originator without the workflow leaving their queue.
How can I accomplish this?