Symptoms

When you add a lot of text into Rich Text control, the scroll bar appears on the left. The users can use it to see all the added text. If you configure this control as Read Only, the scroll bar is inactive, i.e. you cannot scroll to see the rest of the text which is not visible.

Steps to reproduce:
1. Put a Rich Text control on the form.
2. Add a button to the form and bind the rule - when a button is clicked - Set the properties of the Rich Text control (ReadOnly = Yes)
3. Run the form and add so much text so that a scroll bar appears on the right.
3. Click the button and try to scroll.

It is clear why the control must be fully deactivated when it is disabled, but when it is ReadOnly the scrolling must work.
 

Diagnoses

This is known issue with coldfix available upon request to K2 support. Described issue existed in pre 4.6.9 version of K2 (4.6.9 and 4.6.10 are not affected) and also exist in 4.6.11.
 

Resolution

If you are running version of K2 affected by this issue (pre 4.6.9 or 4.6.11) please contact K2 support to obtain fix for this issue. In case you are planning to upgrade from 4.6.11 to 4.7 this issue bound to be fixed in 4.7.