Reports - problem retrieving the data for the specified report and template

when a particular user opens their workspace then goes into reports and clicks on any process the following error is returned.

There was a problem retrieving the data for the specified report and template please review the report, or make sure that the template exists.

How is this problem fixed?

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Hi Xander,

Would you please try this:

Please make sure you have the K2Log DB backed up first. and run these sql scripts

delete from _Template where username = ''User]'

delete from _TemplatePages where username = ''User]'

delete from _UserSetting where username = ''User]'

delete from _UserView where username = ''User]'

Where example of User] is DomainAUserX who is having problem with Workspace

Then try to browse report again,

Hope this helps.

It worked... after exiting out and going back in.
All filters are gone now but they can be recreated.
Thanks.
your help is much appreciated.

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