Symptoms
Remove notification for approval
Diagnoses
If user successfully do the task, example reply in email with "Approve", they will be get the notification email to inform that the task successfully, as below
"You successfully completed the Approval task with the 'Approve' action."
How to remove this feature?, we only need notification if the reply is incorrect.
Resolution
Kindly follow the steps below to achieve this:
1. Make a backup of the K2HostServer.exe.config file (eInstall Drive]K2 blackpearlHost ServerBin) to a different directory
2. Open the config file on notepad
3. Look for this entry under
4. Under it, you will find:
5. Edit that line to:
6. Save the changes
7. Restart the service