Receiving error message when trying to open K2 studio on my laptop.

  • 26 October 2015
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Symptoms


 


K2 Studio client tool failed to open even after re-installing the tool. The following error message was logged.


K2 Studio has encountered an application failure and will now close. Please review the exception details below for further details.


System.Xml.XmlException: Root element is missing


at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)….


 


Diagnoses




There were some incorrected references to the ..ProgramDataSourceCodeConfigurationManager.config file on the machine where K2 Studio was installed.


 


Resolution 


The issue was resolved by deleting the files under: 
C:UsersUserNameAppDataLocalSourceCode Technology Holdings, IncK2K2studio





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