Receiving error message when trying to open K2 studio on my laptop.

  • 26 October 2015
  • 0 replies
  • 2 views

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Symptoms

 

 

 

K2 Studio client tool failed to open even after re-installing the tool. The following error message was logged.

 

K2 Studio has encountered an application failure and will now close. Please review the exception details below for further details.

 

System.Xml.XmlException: Root element is missing

 

at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)….

 

 

 

Diagnoses

 



There were some incorrected references to the ..ProgramDataSourceCodeConfigurationManager.config file on the machine where K2 Studio was installed.
 

 

 

 

Resolution 


The issue was resolved by deleting the files under: 
C:UsersUserNameAppDataLocalSourceCode Technology Holdings, IncK2K2studio



 

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