Symptoms
K2 Studio client tool failed to open even after re-installing the tool. The following error message was logged.
K2 Studio has encountered an application failure and will now close. Please review the exception details below for further details.
System.Xml.XmlException: Root element is missing
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)….
Diagnoses
There were some incorrected references to the ..ProgramDataSourceCodeConfigurationManager.config file on the machine where K2 Studio was installed.
Resolution
The issue was resolved by deleting the files under:
C:UsersUserNameAppDataLocalSourceCode Technology Holdings, IncK2K2studio