Symptoms

K2 Studio client tool failed to open even after re-installing the tool. The following error message was logged.

K2 Studio has encountered an application failure and will now close. Please review the exception details below for further details.

System.Xml.XmlException: Root element is missing

at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)….

Diagnoses

There were some incorrected references to the ..ProgramDataSourceCodeConfigurationManager.config file on the machine where K2 Studio was installed.
 

Resolution 


The issue was resolved by deleting the files under: 
C:UsersUserNameAppDataLocalSourceCode Technology Holdings, IncK2K2studio