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Hello guys,


I hope I can get some help.  I have an approval activity that is setup as All at once, going to a destination set of 5 managers.  If I add an esclation rule to this activity (a reminder email), will all the managers receive the reminder email?  Or does the reminder email only go to the managers who have not completed their approval task?  (that will be the behavior I am after)


Just wanted a confirmation.


 


Thanks!


Brian

Setting the escalation at the activity level will send a reminder to all destinations.  Check out this blog post which sounds like what you are trying to do:


http://www.k2underground.com/blogs/blacktop/archive/2009/04/29/how-to-send-escalation-email-to-only-those-destination-users-who-have-not-completed-a-task.aspx


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