Symptoms

Every time we attempt to start k2 on our Dev server we are getting the error in the ticket subject (see attached screenshot). The event log is showing:

Faulting application name: K2HostServer.exe, version: 0.0.0.0, time stamp: 0x53e293b7
Faulting module name: clr.dll, version: 4.0.30319.17929, time stamp: 0x4ffa59b1
Exception code: 0xc00000fd
Fault offset: 0x0000000000062d00
Faulting process id: 0xd0c
Faulting application start time: 0x01d045280c2d65ea
Faulting application path: C:Program Files (x86)K2 blackpearlHost ServerBinK2HostServer.exe
Faulting module path: C:WindowsMicrosoft.NETFramework64v4.0.30319clr.dll
Report Id: 5bc97fee-b11b-11e4-9abd-005056ad2458

 

Diagnoses

This was caused by n process trying to call a webservice during start-up which crashed the server.

 

Resolution

We provide SQL to changing the processstatus to 10 so process would not be called when k2server starts. We have established which webservice call is causing the stack overflow exception and client will fix the issue.