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Problem with the link sent by email

  • July 27, 2007
  • 1 reply
  • 6 views

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Hi all!

I had a problem with the link sent by email. In K2, when I send mail include the link to the document for the Approver to review and approve this document, the Approver cannot open this document by clicking on that link.

The original link is: http://localhost/AccountManagement/DisplayPersonalAccount.aspx?sn=MYPC-WEBAPP-1,123,12

But in email sent by K2 (user use MS Outlook), this is:

http://localhost/AccountManagement/DisplayPersonalAccount.aspx?sn=MYPC

-WEBAPP-1,123,12

 With this link, the serial for the document is wrong, and the system cannot display and throw an error message.

 Can somebody help me!
 

1 reply

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  • Author
  • July 30, 2007

Hi blake,

Everythings is okie, but maybe has problem with MS Outlook.

The correct serial number is: MYPC-WEBAPP-1,123,12

The server "localhost" is just a example, I exported to the real server.

 If user use Web mail to get email from MS Exchange, the link will be right:

http://localhost/AccountManagement/DisplayPersonalAccount.aspx?sn=MYPC-WEBAPP-1,123,12

 But in MS OutLook, it will be:

http://localhost/AccountManagement/DisplayPersonalAccount.aspx?sn=MYPC-WEBAPP-1,123,12

Can anyone help me!