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Symptoms


Populates both fields
 

Diagnoses


During leave application it populates both fields once txt entered in only Originators - Originator and Approver

also when rejected for rework - I cannot enter rework txt.. ( here I may be doing something wrong ???)

see attached screenshot

 

Resolution

Issue: During leave application it populates both fields once txt entered in only Originators - Originator and Approver.
Also when rejected for rework - I cannot enter rework txt.. ( here I may be doing something wrong ???)
See attached screenshot.

Resolution: Walked through view with customer, updated fields from read only to add text on views in K2 Designer. Adjusted email events to send to originator email in the email event in the workflow.

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