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Hi Community,

I am facing an issue I have seen numerous times with clients but am unable to resolve it this time.

We are using the PDF Converter Service to generate PDF documents via URL of some SmartForms. The problem arrises that when the PDF is generated it has a greyed out colouring and also the, let's say, bottom half of the controls contain no data and the little default loading gif of smartforms is visible indicating that the Form was still being loaded at the time the PDF has been created.

I have played around with the webkit and serialize option of the service.
http://help.k2.com/kb001626.aspx

also setting "<add key="UseBundledFiles" value="true" />" to false and "<add key="Forms.PostRenderCombining.Enabled" value="true" />" to falsee as well to now avail.

Is there a way to delay the creation of the PDF document for a couple of seconds by any chance?

My client is on 4.6.8 and SF 1.0.7.

Regards
Pieter

Hi Noir

 

The Create PDF From URL method of the PDF Converter SmartObject (System->Controls->Save as PDF) has a Conversion Delay property. I have used this to address the same issue when calling the create PDF method from a workflow.


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