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Out of Office on existing items

  • April 25, 2016
  • 0 replies
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Symptoms


1. When a user adds an out of Office, do the existing tasks get delegated to others or only new ones?

2. When a user turns off out of Office, do the tasks delegated to others get removed?
 

Diagnoses


When Out of Office is configured, any current task is duplicated on the worklist for Forwarded users.
Technically it's not delegated, as the user who is out of office can also action the tasks.

 

Resolution

In answer to your questions:
1. Existing and new.
2. They no longer appear in the Forwarding users worklists

Here are a couple of links that you might find helpful:

http://help.k2.com/onlinehelp/K2blackpearl/UserGuide/current/webframe.html_Out_of_Office_Forward_Users_Scenario.html

http://help.k2.com/en/displaycontent.aspx?id=4541