Skip to main content


 

Symptoms

 


Upgraded to 4.6.10 from 4.6.9.

SP2013 integration no longer works. Tried the registration wizard but get the following error.

SmartObject Server Exception: Error refreshing Service Instance 'k2_sharepoint_com___sites___k2home'. Service returned : 'The remote server returned an error: (401) Unauthorized.Failed to initialize the Context: URL: https://k2.sharepoint.com/sites/k2home Username: Error Details: Method: SharePointService.initializeContext x-ms-diagnostics : 3000002reason="The access token has expired. It's valid from '9/10/2015 1:57:16 AM' and to '9/10/2015 3:02:16

 

 

Diagnoses

 


Old app needs to be removed first.
 

 

Resolution

Ran the K2 for Sharepoint 2013 setup.exe again on the K2 server and performed a Repair.
Afterward, ran the appdeployment.exe on the Sharepoint server again to redeploy the app.
The registration of the app and refreshing of the Sharepoint Service Broker was successful afterward.

 

 



 
Be the first to reply!

Reply