Symptoms
I am receiving an error while trying to open the ViewFlow diagram
"No realm entries for 'https://ry0esrvappsqldev1:81/ViewFlow/' was found."
Diagnoses
Ckeck claim tables and see if the URL matches the One in workspace web.config file
Resolution
Ticket closed due to inactivity
Resolution:
"
Kindly have a look at this similar issue:
http://community.k2.com/t5/K2-blackpearl/Server-Error-in-ViewFlow-Application/ta-p/74511
This error usually occurs when the Claims tables are missing an correct entry in the database. Please Query the results of the following queries :
SELECT * FROM OK2].2Identity].yClaimAudience]
SELECT * FROM OK2].2Identity].yClaimRealm]
SELECT * FROM OK2].2Identity].yClaimIssuer]
SELECT * FROM OK2].2Identity].yClaimRealmIssuer]
SELECT * FROM OK2].2Identity].yClaimTypeMap]
SELECT * FROM OK2].2Identity].yClaimTypeMapping]
Additionally, please do the following:
1. Sign into the K2 server in question as the K2 Service Account
2. Open IIS Manager
3. Expand your machine name in the upper left, then expand Sites
4. Highlight your K2 site where viewflow is running from and then on the far right, select "Bindings" and double check their values
----------------------Then later in the Ticket-----
Kindly do a backup of k2 database.
In ClaimAudience and ClaimRealm tables change the vlue of url to https://ry0esrvappsqldev1:81/ViewFlow/ found in the workspace web.config
Restart the k2 Server machine then try to reproduce the error.
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In IE it didnt work fine so i asked him question that he didnt reply to
Whats the IE version? kindly see http://help.k2.com/blackpearl/support-matrix_Browser
Is the URL in IE added to the local intranet zone?
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