Hi all,

Really need your help with this, I have to have this working by tomorrow...

This was working fine, however, since CONFIGURE was ran on K2 blackpearl and Smartforms Setup Managers, the PDFs have reverted back to the old PDF converter method in Workspace to UseWebkit=false and serialiazResources=false with Authentication mode imperonate and enforce impersonation.

As a result, the PDFs are generated ok, but very blurry.

To address the blurred PDFs, we previously (before running the setup managers as mentioned above) used Webkit and the PDFs came out great.

So i went back and changed the useWebkit setting to true and reset IIS and restarted the K2 Server service, now what is happening is that all PDFs are only showing the first inch of text in the PDF, the rest of it is blank....

Can anyone please help with this? Like i said, it was previously working, but now after the configs were done using setup blackpearl/smartform setup manager, the settings have gone have to default for the PDFconverter Services in Workspace.

Any had this before and know how to fix it?

We are on blackpearl 4.6.8 and smartforms 1.0.7. I looked at all the KB articles etc before posting here, but nothing works

Thanks as always, normally i have time to fix issues, but really need some help with this super fast as i am away after tomorrow....