Symptoms

Move K2 servers to a new Active Directory domain
 

Diagnoses

What is the best approach to move two servers to a new active directory domain. For instance you have one main domain, where all the K2 servers are hosted on and the second one is where you have your production, test and development servers, this is where the administrative users are.

Is there any proper guidance on how to go about this ?


 

Resolution

To move to a new domain, you will have to update the security label within the K2 database. But this would be better suited to be dealt with the services team on our as their are multiple complexities when doing this type of configuration such as the type of Active directory is in place, the trusts and authentication types etc etc. This would be to put a proper plan in motion for you to advance through with this type of migration.

In the case that this does fail you can follow our KB on how to recover the environment to a previous state:

http://help.k2.com/onlinehelp/k2blackpearl/icg/4.6.11/webframe.html#disaster_recovery_introduction.html