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Symptoms


I cannot configure sorting or filtering on a list view once the view has been saved. The only time I can configure sorting and filtering is when I create a new list view and prior to clicking Finish. I even tried clearing the canvas and starting over, but that didn't work either (not that it would have been an acceptable workaround).

Is there something I am missing? I haven't found anything in the documentation nor in the KB regarding this issue. As it stands I can't use sorting or filtering if the only time I can configure it is when creating a new list view.

The issue seems to be related to Paging when setting up a filter.
 

Diagnoses


This is a known issue with a fix.
 

Resolution

Please contact K2 Support to receive this fix referencing ticket _110013.




 

Hi all,

 

Warning, the ticket 110013 was linked to specific issue "Get Documents Metadata Method - Error "the remote server returned an error: (400) Bad Request" fixed in version K2 4.6.11 in 2016.


When you have this issue, according other tickets, it could be:

- The sorting is disabled if you enable the paging.

- If the corresponding SmartObject is linked to an SQL stored procedure, the filter or sort could not be used. Try to use a table or SQL view if possible.

- Verify if the issue appears again by re-creating the SmartForm view from scratch: It could be an issue with the SmartForm view itself.

 

Best regards,

Olivier

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