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When launching K2 studio I am getting this error 


" System.Xml.XmlException: Root element is missing. ... '


Please find attached the screenshot.


 


Could you please advise.


 


Any idea will be very helpful.


 


12736iEEAF9097F7B9D7E5.png

I have seen something similar, the issue was caused by a corrupt profile config file. To rectify, try the following:



  1. Ensure that K2 Studio is closed
  2. Rename the K2StudioProfileConfiguration.config file in C:UsersYourAccountAppDataLocalSourceCode Technology Holdings, IncK2K2studio to config.bak
  3. Open K2 Studio again, this should recreate the file.
  4. if this doesn't work, check if the following file is properly formatted (make a copy and rename the copy to .xml, see if IE renders it without XML formatting errors)

If this doesn't work, I would recommend opening a ticket with support for the issue.


 


Thank you DC. Now, the K2 is loading fine. I can see my workflow


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